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WE’RE IN THE SHOP
RDTS is a family owned and operated Class II NFA Manufacturer. If you had
your weapon worked on 25 years ago and called us about it now you would be
talking to the same personnel who worked on it and we could check and tell you
exactly what work was done….this also applies for the buyer of a weapon we had
worked on for a previous owner. Generally our 5 year warranty on workmanship can
apply to them too!!! You don’t have to wonder or be blown off because some
former employee worked on your weapon. We at RDTS have to believe that
continued experience has to count for something!
We did not have a set of machinist drawings handed to us a few years
ago...We’re the ones who drew them up! Some guys don't have a clue when you
call about the gun you bought that was built by “The Company“, because he’s only
been there a few years, then insults you because you expect it to function like
factory!
RDTS IS
GENERATIONAL
Hi! My name is Ralph Smith and I started this business back in 1981as a
small gun shop in Cave Creek, AZ. Assault rifles like the HK Series, Armalite
AR18's and of course belt feds were my passion. Almost immediately I couldn't
resist and progressed into upgrading, improving and machining parts for these
guns. Became a Class 3 in '83 then a year later felt Class 2 was the way to go!
The guy I really need to thank is Val Cooper of E&L Manufacturing who at the
time was living in Cave Creek. He showed me that you you could actually make a
living in this business! Val gave us tables to display our wares at shows such
as "The Great Western" and "SOF". What a time to love machineguns. We sold
complete Full-Auto HK94's with registered groups for under $1000. Even after
Black Monday "86 sears and packs were under $450! At our Home/Shop we would have
MG shoots with enough MG's to cover three 8 foot tables. And this was just because
we would get together maybe 4or 5 guys and their families. Shoot MG's, Barbeque
and afterwards have a cold one!
Anyhow this is
how our kids were raised and the benefit to you is they now work in the shop
with more experience than most. My son Ralph Jr. is now 26 and can strip a 3
shot/Burst group in the dark. He welds and machines almost as good as the old
man. Don't want to puff up his head to much. Other days he's applying that
beautiful HK Black to your MP5SD Upgrade. Nathan who turned 23 a while back is a
master finisher, some of our clients specify that he is the one they want to
apply that awesome Camo or Urban finish. He wants me to put up a video of him
dumping a couple of hundred rounds of 308 out of a HK21EUG just to show that a
140 lbs can hold down the fire just fine! So when our clients ask who will
work on their prized possession when I decide to kick back I point to the boys.
But don't worry I'll always be there working on your guns and thinking of new
ways to make them better! Even my daughters ages 34, 32 and 24 have done their
time in the shop before getting married and moving on. Hey that still leaves me
with Hannah 19 who has other interests and Micah who's 13 and helps out but
wants to know when he can do more! And of course there's my wife Patty who puts
up with 8" barreled 308's going off below her sewing room window. She's heard me
yell "Fire in the Hole !!" more times than she cares to remember. And of course
I need someone to Film on occasion. Oh yeah, she puts up with work brought in
from the shop to the kitchen table. Imagine your Oak kitchen table with about 10
guns complete with bipods!
OUR DAY AND NIGHT JOB TOO! When you have
RDTS work on your weapon it means something...like quality, consistency,
stability. We do your weapon or component upgrades like its ours! We are RDTS
and we can’t quit and only our customers can fire us! This is our day job and
more evenings than not its our night job. So far this equals over 26 years of
working on primarily HK’s and refinishing everything from AR‘s to UZI's!
FIVE YEAR WARRANTY
That's a real world 25 plus years in the business of working on the prize
possessions of people like you , we have always had a
FIVE YEAR WORKMANSHIP WARRANTY that
you'll will probably never use. A dealer out there posted on the web not to
bitch about your problem 6 years later. With RDTS you don’t have to bitch even
after 6 years, call us we're the ones who did the work and we want to know about
our customers concerns, new and old. So if you have a problem with work we did call and tell us and we
will do absolutely everything in our power to make it right! We marvel at the
guy who gets on the Web Forums and flames a business without having called them
to give them the opportunity to make it right. If at that time the business
could not remedy a problem that they were at fault by all means state your case!
We at RDTS are always looking for ways to improve what we do, and you are our
means to that end.
YOU CAN TALK TO US
We are not investors and we probably can’t buy up all the sears left, but
we can do professional grade work on your weapon that will look absolutely
beautiful when you pull it out of your safe to show or endure the harshest
treatment from a SEAL team! This is what we do and we depend on our customers
loyalty and their referrals for our livelihood. So we invite you to talk to us
personally about your needs and concerns about work on your prized
possession...your weapon. Give us a call and we’ll do our best to develop
another loyal customer!
REAL TESTING
How many manufactures have you called that actually real world test fire, ask
you'll be surprised!
We at RDTS always test fire weapons that have had major upgrades. We film
these and if you tell us ahead of time we can provide you with the video tape at
a nominal charge. Heck we've had clients call about their weapons performance
and we've put the phone by the weapon and ripped through a clip!!! If a client
calls us and says the weapon has a problem and we know for a fact it worked
here most of the time the problem is
elsewhere, usually in the setup of the registered sear and bolt carrier. If you
had sent them with the weapon we would have already pointed it out. This is were
a manufacturer that will talk you through even after the moneys made is
priceless! We won' make you feel like your wasting our time.
So keep this in mind when you think our telephone is a little fuzzy, its
because were out in the weeds a little more than most and it seems to affect the
communications.
REAL AMMO
Final Testing is performed on your weapon after it is carefully
reassembled and checked for tolerances and oiled. Your weapon is given a
basic sighting in and then test fired. On the machineguns we then do some
full-auto testing to insure function. If requested we can also test with a
factory sample group. This is to weed out function problems that may occur with
an improperly done registered sear group...which is more common than people
realize. If there is a problem with the your group we can bring it to factory
spec if you desire. This is done on every weapon to insure factory reliability
and positive function.
RDTS goes the extra mile to insure you will not need to use the 5 year
warranty given on our workmanship!
Give us a call or email
and let us in on your next project!! That's what makes our day!
Revised July 2006
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